Warranty conditions

Our products have a period of two years warranty for material and manufacturing defects (Umbrellas, accessories and clothing has 1 month warranty). A The warranty does not apply to damage from accidents,improper use,wear and tear ,solvents,abrasion,exposure to extreme temperatures,acids and damages cause by third parties. Umbrellas and accesories have a warranty of three months.

When the warranty apply

Warranty includes all defect of products, material, under normal conditions of use .

How to make effective my alentino warranty

To make your product apply for alentino warranty, go to the store were your purchase it, handle your invoice, we need 15 labor days ,in order to give you the best the result of the analisis . We will contact you.

How must i take the product in order get my alentino warranty

Pack the product  handle it CLEAN AND EMPTY. make sure you don’t forget any personal belonging.

When does not apply the warranty

Warranty does not apply to damage from accidents,improper use,wear and tear ,solvents,abrasion,exposure to extreme temperatures,acids and damages cause by third parties.

i want to apply for a sponsorship how do i proceed ?

Email us and explain your interest:  paragentecomotu@grupoalentino.com